Our Services
Practical, personal support for navigating healthcare in France
Whether you’re getting set up, dealing with paperwork, or managing ongoing care — we provide clear, hands-on support so you don’t have to figure it out alone.
Appointment & Call Support
We handle the calls — you get the appointment
Booking appointments in France can be stressful when you’re not confident in French.
We take care of the calls, bookings, and communication so you don’t have to.
Includes:
- Booking and rescheduling appointments
- Calling doctors, specialists, hospitals
- Requesting information or follow-ups
- Support preparing what to say
Healthcare Admin & Letters
We deal with the paperwork — properly
French healthcare admin is often where things get stuck.
We handle the back-and-forth with CPAM and other organisations to resolve issues quickly and correctly.
Includes:
- CPAM follow-ups
- Reimbursement issues
- Hospital bills
- Official letters and responses
- Document submissions and corrections
Healthcare Concierge
Ongoing support when you need it most
If you’re dealing with ongoing health issues or a more complex situation, you don’t have to manage everything alone.
We provide continuous, personalised support to help you navigate every step with clarity and confidence.
Includes:
- Appointment coordination
- Ongoing admin and claims
- Communication support
- Guidance through treatment processes
- Priority access to help
