The holidays are a magical time — twinkling lights, festive markets, and maybe a little too much indulgence! But getting sick or facing a medical issue over Christmas or New Year in France can be stressful, especially if you’re an expat. Between closures, language barriers, and navigating the French healthcare system, it’s easy to feel lost. Don’t worry — Hello Santé is here to help you feel confident and supported.
1️⃣ Check Opening Hours Before You Need Them
During the holiday season, many doctors, clinics, and pharmacies either reduce hours or close completely. Knowing in advance what’s open can save you a lot of stress:
Pharmacies: Many close or have reduced hours on major holidays (Dec 24th, Dec 25th, Jan 1st), but France has a pharmacie de garde system — an on-call pharmacy open 24/7. You can Check your local mairie’s website or ask your local pharmacy for the nearest on-call location.
Doctors (GPs and specialists): Most GPs close during public holidays. Only urgent appointments are available. If you need urgent care, call 15 (Samu) to be directed to a médecin de garde.
Hospitals and emergency services: Hospital emergency departments (urgences) remain open 24/7, so you can seek care anytime.
2️⃣ Know the Key Emergency Numbers
It’s essential to have the right numbers saved and easy to access:
Medical emergencies (SAMU): 15
Police / fire / urgent help: 17
European emergency number: 112
For deaf or hard of hearing (SMS / fax): 114
Even if you’re unsure whether it’s a true emergency, calling 15 will connect you to trained medical professionals who can advise whether you need to go to a hospital or see a local doctor.
3️⃣ Prepare Your Medications
If you rely on regular prescriptions, refill them before the holiday closures. A few extra tips:
Keep a list of your medications, dosages, and any allergies, ideally in both French and English.
Ask your pharmacy if they know the nearest on-call pharmacy over the holidays.
If you have chronic conditions (like diabetes, asthma, or heart issues), ensure you have enough medication to cover any unexpected delays.
4️⃣ Language Support
Language can be the biggest barrier in French healthcare — especially during urgent appointments. Here’s how to make it easier:
Bring a French-English phrase sheet with common medical terms, symptoms, and questions.
Use translation apps if needed, but keep critical information written down to avoid miscommunication.
If you feel nervous, ask someone to accompany you. Hello Santé can join appointments, help explain procedures, and make sure you understand everything your doctor says.
5️⃣ Plan for Common Holiday Health Scenarios
Here are some examples of what to expect and how to handle them:
Feeling Unwell During a Holiday Party
Fever, flu, or digestive upset? Most pharmacies can recommend over-the-counter solutions if symptoms are mild. For more serious concerns, contact the médecin de garde.
Need to See a Specialist Urgently
Specialist offices often close for several days. If it’s urgent, call your specialist’s office — many leave an on-call number or redirect to a local hospital or emergency service.
Minor Accidents or Injuries
Sprains, cuts, or burns? Small injuries can usually be treated at a pharmacy, but for anything more serious, hospitals remain open. Bring your ID, insurance info, and medication list.
6️⃣ Insurance & Reimbursement Tips
If you’re an expat without a Carte Vitale, you can still access care by paying upfront. Keep all feuilles de soins (receipts) so that once you’re eligible for French public health insurance (CPAM), you may be reimbursed.
If you have private insurance, check:
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Which hospitals and clinics are covered
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Whether on-call doctors are included
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How to submit claims for treatments over the holidays
7️⃣ Tips for Staying Calm and Stress-Free
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Plan ahead: Know the nearest hospital, on-call pharmacy, and emergency numbers.
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Keep contacts handy: Save emergency numbers, your GP’s info, and your closest hospital in your phone.
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Have a support person: Whether a friend, partner, or Hello Santé, someone who can help translate or explain medical instructions is invaluable.
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Stay informed: Check your local town hall or regional websites for holiday opening schedules of doctors and pharmacies.
Remember: You’re Not Alone
The French healthcare system can feel complicated — especially during the holiday season — but a little preparation goes a long way. By knowing where to go, keeping your paperwork and contacts organized, and having support for language and guidance, you can handle any health concern with confidence.
At Hello Santé, we’re here to support you every step of the way — from scheduling appointments and accompanying you, to helping you understand your treatment and insurance.
Wishing you a happy, healthy, and stress-free holiday season! ❤️
Frequently Asked Questions
Can I see a doctor in France during Christmas?
Yes, through on-call doctors, hospitals, or emergency services.
What is a pharmacie de garde?
An on-call pharmacy open outside normal hours, including holidays.
What number should I call in a medical emergency in France?
Call 15, or 114 for deaf or hard-of-hearing support.
